Go Pro

Frequently asked questions

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Billing & Payment

  • Is it safe to pay on this website?
    Yes, it is! All payments are securely SSL encrypted and we do not store any payment information ourselves. Your payment information is stored with either PayPal or Stripe, depending on which payment method you chose at checkout.
  • What payment options do you offer?
    You can pay via PayPal, SEPA, giropay, KLARNA (sofort), debit- or credit card (e.g. Visa, Mastercard, American Express, Union, Discover). Payments are handled either via Paypal or Stripe (no account needed!). If you need another payment method, please contact us!
  • Where can I find my invoices?
    Your invoices can be found on your account page. Select the tab Purchase History and click on "Download Invoice" in the "Invoice" column to download or open the invoice PDF.
  • Where can I update my billing information?
    You can update your billing information on your account page. Select the tab Profile & Billing, enter your data inside the section Billing information and click the "SAVE CHANGES" Button to update your profile.
  • General Questions

  • How many sounds do you have available?
    At the moment (March 2022) we have between 2700 and 3000 sounds available. Check out this sound list from March 2022 for a first impression. This list is constantly growing since we upload new sounds every week!
  • How often do you add new sounds?
    We update our library at least once a week!
  • What is the quality of your audio files?
    WAV files: min. 96 khz / 24 Bit MP3: 44.1 khz / 128 kBit/s
  • Licensing

  • Can I use the sounds commercially?
    Yes, you can! You can use the sound effects for all commercial as well as non-commercial projects and productions (limitation for third-party sounds that may appear in the background see below*). ATTENTION: If you haven't payed for the sounds (Free MP3's) and you don't have an active PRO subscribtion make sure to credit us. Read more about crediting here. *Third Party Sounds Yourfreesounds makes every effort to ensure that no third-party sounds appear in the background of the recordings. However, if any third party sounds occur, the specification of our license agreement does not apply to those sounds, since Yourfreesounds is not the owner or licenser. This license applies exclusively to sounds that do not contain background sounds from third parties. The customer uses the sounds at his own risk or takes precautionary measures by cutting out the corresponding sounds.
  • I purchased a License Key on the former site. What now?
    Lucky you! 🙂 We have a goodie for you: just contact us here!
  • What am I allowed to do with the sounds?
    – You can use the sound effects forever and as often as you want. – You can download the sound effects and save them on your computer or in the cloud. - You can use the sound effects for all commercial as well as non-commercial projects and productions (limitation for third-party sounds that may appear in the background see below). Here are some examples of what you can use the sounds for: – TV, Film and Radio shows/programs – Games – Software – Music productions – Online Videos (e.g. YouTube, Vimeo etc.) – Commercials – Podcasts – Websites – Blogs – Presentations – Live Shows – Theatrical performances – Conferences – Exhibitions You can edit, mix and layer the sound effects with other sounds. If you didn’t find the answer to a question about how to use the sounds, just contact us!
  • What am I NOT ALLOWED to do with the sounds?
    YOU CAN NOT... -> Sell parts of the sounds or share them with others. -> Call the sound effects your intellectual property. -> Resell or share the sounds or libraries with other people. Tip: Share a link to the sounds instead! -> The sounds must not be the main purpose of your project (e.g. provided in an app for sound effects) If you would like to offer or distribute the sound effects, or you have another great idea of how we could work together,  then contact me on Instagram, Facebook, Twitter or via my contact form.
  • Membership & YFS Cloud

  • Can I cancel my subscription anytime? What about refund?
    Yes, you can cancel your YFS Pro membership at any time, effective at the end of the contractual period. The contractual period equals 365 days. Please understand that we cannot issue refunds after you subscribed and had full access to our sounds. If there are any questions that you would like answered before subscribing, that may influence your purchase decision afterwards, please contact us! We look forward to helping you!
  • I can't access the cloud anymore. What should I do?
    The password changes regulary to prevent users with an expired subscribtion from accessing the cloud any longer. You will find the current password on the cloud page, accessible via your account. Select the Subscribtions tab and click the link under "Cloud". You will only see the link with an active YFS PRO subsription.
  • The cloud access document requires a password. Where can I find it?
    You will find the current password on the cloud page, accessible via your account. Select the Subscribtions tab and click the link under "Cloud". You will only see the link with an active YFS PRO subsription.
  • What are the advantages of a YFS PRO Membership?
    With YFS Pro you will get....
    • Cloud access to download all sounds you can find here plus unreleased sounds individually or in batches
    • 2700+ sound effects (170+ sound libraries - growing weekly!)
    • All sounds in high quality WAV format (min. 96 kHz / 24 bit) (Yes, ALL sounds you can find here and more!)
    • All future releases included (as long as subscribed!)
    • No credit/attribution required for commercial use of the sounds
  • What kind of sounds do you offer?
    Different kind of sound effects ranging from ambience to foley and also some music loops and samples. Check out this list (updated March 2022) to get a first impression or browse through the available sound libraries.
  • Where can I cancel my subscribtion?
    You can cancel your subscribtion on your account page. Select the Subscribtions tab and click "Cancel". The subscribtion ends at the end of the subscribtion period (1 year from the day you subscribed).
  • Profile

  • How can I delete my profile/account?
    Please contact us here and we delete your profile!
  • Where can I update my email address?
    You can update your email address on your account page. Select the tab Profile & Billing and change your "Primary Email Address" inside the section PERSONAL INFORMATION and click the "SAVE CHANGES" Button to update your profile.
  • Where can I update my password?
    You can update your password on your account page. Select the tab Profile & Billing, enter and re-enter your new password inside the section PASSWORD at the very bottom of the page snd click the "SAVE CHANGES" Button to update your profile.
  • Technical Questions

  • I have problems downloading a sound library, what can I do?
    Make sure to follow these steps:
    1. Click the download button on the receipt page (or in your email) - you will be forwarded to the SYNC Cloud download page.
    2. In case the total file size is up to 1GB, just click the "Download all" link and save the zip on your device. In case the total file size is over 1GB download each folder individually!
    3. After you downloaded the zip archives you can simply unpack them.
    Still having problems?! Please contact us here and tell us what happened. We will help you asap!
  • The downloads from the cloud don't work. What can I do?
    This is most likely because the batches you tried downloading were too large! Because of the amount of files in the cloud, you will have to download files in separate batches and not all at once! The smaller the batch, the lower the risk of the downloaded zip folder being damaged at the end. Damages can happen e.g. due to interruptions in the download.
    As a rule of thumb, don't download files/folders larger than 1GB! (You can try, but there is no guarantee that it will work!)
    Still having problems?! Please contact us here and tell us what happened. We will help you asap!
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    ASK US HERE!

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